The last few months have been a nightmare trying to upgrade to CS6, firstly I tried a cheap download (poor results, but got my money back) then I bought CS6 off eBay (got ripped off, spent a week getting my money back) so finally I thought sod this and took the plunge and paid 600 for a genuine Adobe CS6 off Amazon.
I been trying to get it to work all day without success, it seems it does not want to connect to the internet and activate the serial number etc., 2hrs have been spent on Adobe's live chat and I'm still in the dark as what to do. Can anyone please help end this nightmare.

Kind Regards