I was looking to invest in a new DSLR, but just had a dreadful service experience with Jessops, which has made me question where to buy.

I had a Canon compact develop an obscure fault after 15 months - it now forgets the time and date every time it's switched off. Rather than repair it, Jessops tried to charge me nearly the cost of the camera for a repair, claiming it might be down to wear and tear (any inventive ideas for how to cause this welcomed?).

So I wouldn't buy even a memory card from Jessops in the future. But are all the retailers as bad as each other or has anyone had any good after sales service?