View Full Version : Jessops..
09-01-13, 10:24 PM
What a sad night this is, I have just heard that Jessops are going into administration, if this news is correct I for one will miss our local store very much, it was great just to walk into our store and talk about cameras and photography, try out different cameras or just pop in to get advice ...Jessops you will be greatly missed :( Caroline
10-01-13, 09:09 AM
..yes, not everyone's favourite but far better than Curry's etc. The only positive thought is will there be a fire sale of goodies? Perhaps our local independent dealer my benefit. Regards Paul P.S anyone mentioned the new web page yet? Where is the gallery link that showed just new images since last visit? has that gone?
10-01-13, 02:52 PM
It is a shame I use Jessops a lot and will miss it. I'm in need of a new tripod and hope to get a bargain from them. Not too sure about the new site layout yet though... Graham
10-01-13, 03:00 PM
..I have also used them for some larger format printing all done at a reasonable price when compared to other high street brands. I wonder if others might offer suggestions to alternative printer that they have tried and recommend.
10-01-13, 05:10 PM
Its hard to say this was not expected,but still comes as a shock. For many years I have had dealings with Jessops it was always a treat to enter one of their shops and browse the stock,and engage in conversation with some very helpful and dedicated staff, if they were not to busy. For all of us it is easy to buy on the net,but is so impersonnel.Shopping for special goods should be something to be enjoyed, dressing up going to town enjoying a coffee and coming home with a long awaited buy. when Jessops go that will be the end
whats left is not worth having unless you are one of the fortunate few to have a camera shop in private ownership left in your town.
I live in sad times.
10-01-13, 05:28 PM
totally agree,now I need a large Baileys,my heart is heavy.
10-01-13, 07:41 PM
We lost our local camera shop a few years ago, which is still a sad loss,now that Jessops in going the same way we have no where to check cameras out. Currys do sell camera but there stock is very limited and the sales people know more about washing machine than cameras.
Just before Christmas I ordered a Nikon D7000 on line from Jessop's and collected it in one of there Glasgow shops. I took my wife up and made a day of it . Sadly we won't be doing this for much longer... Graham
11-01-13, 09:44 AM
Hi Graham. During the christmas break I also browsed the jessops site, for many months I have salivated over the nikon 70-200 2.8 lens, filled with festive spirit the descision was made to purchase it,being a careful person I allowed myself a cooling off period before like you making the purchase on line to collect in store. Now begins another period of waiting,my partner Mary says we can use the money for a new sofa and carpet. It never rains but it pours. hope you enjoy your 7000 nearly bought one myself,but because it wouldnt take my GP1 I opted for the d300s a camera which is disappearing into obscurity after one year of ownership, difficult to keep up with Nikon this year, my destiny is to be a retro photographer the faster I run I am unable to catch up. Happy New Year. Mike.
12-01-13, 05:30 PM
Well it looks like I'm on my own here (but I bet I'm not) but my experience of Jessops has been nothing but dire...
Rude, incompetent, unknowledgeable staff. Shocking customer service... I could go on.... No wonder they've gone bust. I'll give you two first hand examples:
Walked into Jessops, cash in hand. I wanted a Nikon D90, two lenses, two memory cards, a tripod (expensive one), camera bag, etc... Total cost around £2000. I asked if there would be any discount... and got a big fat no! I said "Can you knock a pound off?" and the answer was a flat no. I left the store and walked round the corner to LCE who sold me everything I wanted and discounted the price by a whopping £300!!!
Next, when the Fuji X100 was released, I walked into Jessops, cash in hand, and said I'd like to buy that camera. They said they'd only just got it in and I wasn't allowed to touch it. I said I'd like to hold it before I buy it as I wanted to get a feel for it to see if suits my hand... "absolutely not" was the reply. They wouldn't even allow me to touch it even though I showed him the cold hard cash... Needless to say, I left the store...
Goodbye Jessops and good riddance.!
12-01-13, 08:00 PM
Hi Stephen, In twenty years I experienced two examples as you quote, both happened within a month of each other when they closed a large store in manchester and opened a small shop. The first time I put it down to the trauma of redundancies, but when it happened a second time within a month I complained to head office and received an apology and a gift voucher, I never so the person in their employ again.
In the main the service has been very good. I feel very sorry for for the men and women who have lost their jobs and my best wishes go out to them .
25-01-13, 12:34 PM
I think you get good and bad staff, not only within each retail chain but each individual shop. Those who are knowledgeable and keen to help, and those who think they're too talented and special to be working in a shop - if only the world would recognise their genius. There are also those in specialist shops who look down on those with limited budgets or who don't know much about the subject. I find this not just in camera shops but bike shops, hifi shops and any shops based on hobbies where you get a lot of geeks and know-alls. On the whole I always found the staff in my local Jessops okay.
Hopefully the recent talk about there being Jessops concessions within the rescued HMV stores will come to fruition so there will still be somewhere specialist for the enthusiast to be able to handle the latest gear.
I'd only used Jessops three times before they closed down, Twice in Eastbourne (east sussex), both old and new store, and in York (yorkshire), in two occasions I was able to view, handle and ask questions on the item(s) I was interested in, (the third and unfortunatly last occasion I was after a flash, which they didn't have in stock,........but got with-in 2 days, at a price cheaper than I'd seen advertised anywhere else locally).
To say I was more than happy with service recieved would be an understatment, and the proof is in the pudding, as they say, and I walked out of the shop with goods on all occasions.
Lets just hope they return to Eastbourne, as I'm saving hard for the forthcoming Fuju 50-200mm lense, and am more than happy to part with my cash over thier counter.
(and no, I've never worked for them........hahaha)
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